Cancellation and Refund Policy

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Introduction

This Cancellation and Refund Policy outlines the procedures and terms for cancellations, returns, and refunds for services and products provided by Kanwal Raj Rahi. We aim to ensure fair and transparent policies while providing excellent customer service.

Cancellation Policy for Services

If you wish to cancel a service, the following conditions apply:

Timing of Cancellation Refund Amount Process Time
More than 7 days before scheduled service 100% refund minus administrative fees 7-10 business days
3-7 days before scheduled service 75% refund 7-10 business days
1-2 days before scheduled service 50% refund 7-10 business days
Less than 24 hours before scheduled service No refund N/A

Process for Service Cancellation

To cancel a service, please follow these steps:

  1. Contact us via email at support@kanwalrajrahi.com with your order number and cancellation request
  2. Include "Cancellation Request - [Your Order Number]" in the subject line
  3. Provide a brief reason for cancellation (optional but appreciated)
  4. You will receive a confirmation email within 24-48 hours
  5. If approved, your refund will be processed according to the schedule above

Refund Policy for Digital Products

For digital products, the following refund conditions apply:

Refund Policy for Physical Products

For physical products (if applicable), the following refund conditions apply:

Non-Refundable Items and Services

The following items and services are generally non-refundable:

Processing of Refunds

When a refund is approved:

Force Majeure

In cases of force majeure or circumstances beyond our reasonable control that prevent service delivery, we will offer either:

Disputes

If you believe our Cancellation and Refund Policy has not been properly applied to your situation, please contact us directly to resolve the issue. We are committed to resolving all disputes fairly and promptly.

Changes to This Policy

We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes.

Contact Us

For any questions regarding our Cancellation and Refund Policy, please contact us:

Last Updated: May 20, 2025

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